How It Works
Learn How Our Virtual Mailbox Service Works
1Sign Up Online
Get started with PostScan Mail by signing up online. The process is easy, and plans start at $10 per month. You can pay using a credit card or PayPal. Signing up is risk-free and includes a 30-day money-back guarantee. If you are not satisfied with the service for any reason, we will issue a full refund.
2Choose Your Address
Choose an address from our extensive network of locations across the United States and internationally. The physical address at your selected location, combined with a unique mailbox number, will become your new mailing address. This setup allows us to efficiently receive your mail and package deliveries.
3Activate Your Account
To fully activate your account, you need to submit a notarized USPS Form 1583. This document, required by the United States Postal Service (USPS), authorizes us to receive mail on your behalf. We offer an online wizard to help you quickly complete and notarize this form. You can choose to use either a local notary or an online notary for an additional $20 fee.
4Receive Your Mail
You will need to distribute your new mailing address to anyone who would need to send you mail or package deliveries. If you are already receiving mail at a US mailing address, you will have the option to file a Change-of-Address order with the Post Office which can forward your mail to your new mailing address for up to one year. As mail arrives addressed to your new mailing address, our mailroom operators will receive your mail items, scan the outside of the envelope or package label, and securely upload them to your online virtual mailbox account.
5View Your Mail Online
Once your mail items are received, you will get an email and a push notification if you have our mobile app. You can then log into your virtual mailbox account to view your mail items, including details such as sender name, status, date received, and a unique mail ID. From there, you can decide what action to take with each mail item.
6Manage Your Mail
You have full control over your mail and package deliveries online. Whether you want to open and scan mail items to view their contents, ship the physical items to your location, securely recycle or shred them, or schedule a local pickup, you can manage everything through your virtual mailbox account. Additionally, you can organize scanned content into folders, download PDFs, or forward the scanned content as an email attachment.
7Access Anywhere, Anytime
Enjoy the convenience of accessing your mail remotely from anywhere in the world. Whether you are traveling, working remotely, or need a secure and professional mailing address for personal or business mail, our system ensures you have full control over your mail deliveries. Use our industry-leading virtual mailbox or mobile apps, available on Google Play and the App Store, to manage your mail with ease.
8Enhance Security
We are committed to your privacy and security, prioritizing data protection through encryption and secure protocols. Our security features include two-factor authentication, reCAPTCHA integration, and the ability to log out of active sessions, ensuring your account remains secure and accessible only to you.
9Additional Services
Our system can handle various use cases. Whether you are an e-commerce business seeking a cost-effective package fulfillment solution or simply need a secure mailing address to avoid porch piracy, we’ve got you covered. Additionally, if you’re interested in enterprise mailroom features for high-volume mail processing, we offer customizable plans to meet your growing needs.
10Contact Support Anytime
Our dedicated support team is available 7 days a week to assist you by phone, email, or chat. Simply contact us whenever you need help, and we’ll be there to answer your questions and resolve any issues that may arise. The mail business can be complex, but we are committed to providing the service and support you need, ensuring your satisfaction every step of the way.
Securely receive your mail and package deliveries
Choose from over 800 locations in the US and internationally.
